📦 Order Reports & Customer Insights
Tracking orders and understanding your customers is essential to running a healthy eCommerce business. WC Studio’s Order Reports give you real-time visibility into how customers interact with your store — from the moment they place an order to how often they return.📍 Go to: WC Studio → Reports → Orders
📋 What You Can Monitor
✅ Order Activity Overview
- Total number of orders
- Completed, pending, failed, refunded orders
- Filter by:
- Date range
- Order status
- Product/category
📅 Orders by Time
- View order trends over time
- Spot buying patterns (e.g., weekends, holidays)
- Compare performance across weeks or months
📍 Orders by Location
- See where your orders are coming from
- Heatmaps and charts by:
- Country
- Region
- City
🧑💼 Customer Insights
🧠 Repeat Customer Tracking
- Identify repeat buyers vs first-time customers
- Measure customer retention and loyalty
- Spot high-value customers
🛍 Customer Purchase Behavior
- Average orders per customer
- Frequency of purchases
- Commonly bought-together products
📤 Exporting Order Reports
You can export order and customer insights as:- CSV
- Excel
💡 Pro Tips
- ✅ Use customer insights to build segments for email marketing
- ✅ Identify high-spending customers and target them with VIP perks
- ✅ Use low-conversion regions to tweak your shipping or localization strategies